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Thursday, July 30, 2020

The Impact of AI on Organizations

How does the use of artificial intelligence (AI) change organizations in practice? How can organizations improve their application of AI systems?

This article was published online by ACM News on July 28, 2020



In order to find answers to these questions, Marleen Huysman, affiliated with the Vrije Universiteit Amsterdam (VU) in the Netherlands, leads a 35-person multidisciplinary research group called the KIN Center for Digital Innovation. The group includes computer scientists, engineers, sociologists, anthropologists, business experts, and industrial designers.

Their working method is unique: they obtain permission to embed themselves into an organization, then study as digital anthropologists for many months and sometimes years the impact of a recently introduced AI system. To date, they have performed studies of how AI impacts the practices of radiology, predictive policing, robotic surgery, and recruitment.

Bennie Mols interviewed Huysman about the impact AI can have on organizations.

Read the whole article on the website of the ACM.